CRM, or Customer Relationship Management, allows you to find, attract, and win new clients, nurture existing clients and entice former clients back into the fold.

A CRM system reduces the costs of marketing and client service by steamlining all phases of the sales process allowing your sales team time to pursue other clients.

Customer Relationship Management & Lead generation is an internal web tool to allow you and your staff to:

• Manage incoming enquiries
• Automatically capture leads from customers via your Website
• Potential customers are automatically entered into the system after making an enquiry.
• Prospective clients are never lost
• Set employees and sales staff to specific enquiries
• Allow SMS notification of enquiries to particular employee/s within your organisation
• Quickly manage customer enquiries and turn browsers into buyers
• Create sales forecasting
• Monitor sales opportunities
  
  

If you have any questions about the tools please see our FAQ or contact CleverLink if you would like to take up our FREE 30 day trial offer.